(1)Are your products genuine and 100% New?

-Yes, all our products on the website are brand new and are shipped in original packaging.

(2)What forms of payments do you accept?

-Paypal; Western Union  and bank transfer. For other payment you would like, please contact us.

(3)Do you do drop shipping and can I mix and match?

- Yes, we do drop shipping. But the shipping fee cannot be reduced and shared.

- Yes, we accept mix & match too.

(4)do you have a minimum order?

-We don't have minimum orders, price is Quantity based, the fewer you order, the higher the price;

the more you order, the greater the discount you can get.

(5)Once I place my order, how long does shipping take?

-Normally it takes 3-4 days for shipping depending on custom clearance status, give or take 1 day.

(6) What express company you usually used?

-It depends on the country and your request, we often use EMS, HKEMS, UPS, DHL, FEDEX, SODEXI and etc.

(7)Refunds and exchanges

We honor all orders we ship and we will refund it or exchange it if any of the following occurs:
1 - Product Defects
2 - Delivery mistake
3 - Not satisfied

The customer MUST contact us with email and sent to us within the 7 days after the order's delivery date. The delivery date is based on our carrier's tracking system database available online.

After that, the customer should wait for our reply (e-mail) that will have all instructions, address and return authorization number for the item to be sent back to us.

The customer will be allowed up to 10 days to mail the item back to us counting from the date we replied with instructions